About Hatloom
At Hatloom, we believe a great hat is more than an accessory — it is something you keep, reach for, and pass on. Our name says it plainly: a blend of hat and heirloom. We curate timeless hats and headwear for men and women, chosen for their materials, construction, and the way they hold their shape season after season.
What “Hatloom” Stands For
Trends come and go; a well-made hat outlives them. That belief shapes every decision we make — from the silhouettes we stock to the materials we insist on. We favour heritage designs over fast fashion, and quality you can feel over marketing gloss. Put simply: buy less, buy better.
The Materials We Work With
We build our collection around honest, hard-wearing materials rather than gimmicks:
Where a material is synthetic, we say so. Where it is genuine leather, we say that too. Accurate descriptions matter more to us than buzzwords.
How We Choose What We Sell
Every style is judged against the same standard: is it well-made, true to its type, and something we would wear ourselves? We review materials and finished pieces for shape retention, stitching and comfort before a product joins the collection, and we work only with suppliers who meet those expectations.
Our Standards
What Goes Into a Hatloom Hat
Materials First
We start with the material — felt, straw, cotton or leather — and choose styles that let it do its job: warmth, breathability, sun protection or durability.
Checked, Not Assumed
Pieces are inspected for shape retention, stitching and finish before they reach you. If it would not last, it does not make the collection.
Honest Descriptions
No inflated claims. Synthetic is called synthetic; genuine leather is called leather. You know exactly what you are buying.
Real Support
A small team that answers quickly, helps with sizing, and stands behind every order with a straightforward returns policy.
What We Stand For
Our Promise
If a hat is not right, we will make it right. Every order is backed by our satisfaction guarantee and a straightforward 30-day return policy — no complicated conditions.
Who We Are
Hatloom — Hats, Caps & Headwear is an online store. Our business details:
Vajnorská 167
831 04 Nové Mesto
Slovakia
Customer support: support@hatloom.com — we reply within 24 hours, Monday to Friday (9:00–17:00 CET).
Payments & Merchant of Record. Hatloom is the brand and store you shop with. Payments are securely processed by our Merchant of Record, Western Bid, Inc., so “WESTERN BID” may appear as the payee on your card or PayPal statement. This is completely normal and refers to your Hatloom order.
Read our Returns & Refund Policy, Shipping Policy and Privacy Policy, or visit our Contact page and FAQ.